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iOS Workshop for Business Users & Help Desk - 1 Day

Category
macOS & iOS Training
Date
Thursday, 07 February 2019 08:00 AM - 04:00 PM

During this popular day-long iOS Workshop, attendees acquire a thorough understanding of the Mac iOS operating system. This course is designed for those who want to learn more about their iOS Devices and also for those who work in challenging business environments. It is an important training asset for personnel, such as help desk staff who are responsible for supporting other iOS users. Additionally, this workshop is a great way to Onboard new hires, establish a high degree of functionality from the get-go, and avoid the pitfalls of assumptions and pre-learned poor practices.


This course is taught Live On Line, so you can learn from the comfort of your home or office. Cost is $595.00 which includes all class materials - Class times: 8:00 am 4:00 pm PST.


Course taught by an expert real-world Apple Certified Instructor

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Upcoming Class Dates: 


February 7, 2019


March 21, 2019


April 30, 2019

Prerequisites

Basic knowledge of a Mac or PC computer

Course Outline

Setting Up the iOS Device

ID Set Up

Navigating the iOS Interface

Launching and Running Apple Apps

Changing Screen Orientation 

Notifications

Locking Rotation 

Using Siri

Using the Camera

Multi-tasking

Search Functions

Settings

General Settings 

Parameters 

Setting up Passcodes

Setting up the Notification Center and Control Panels

Do Not Disturb Functions

Location Services

iCloud – and Synching your iOS Device

Airplane Mode

Customizing your Settings

Accessibility, Text Size, Voice Control

Storage & iCloud Usage

Updating Software

Creating Folders for your Apps

Multi-Touch Gestures

Tap, Touch and Hold

Drag, Flick, Swipe Pinch, Rotate, and Shake Using Two Hands

Switching Between Applications

Learning to use Apple Applications, Safari, Mail, Calendar, Notes, etc. 

Showing, Hiding and Quitting Applications

iOS Search Functions

Sharing Files, Messages, Photos, etc.

Working with a Safari or other Web Browser

Configuring the Browser

Creating and Saving Bookmarks

Saving Webpages to the iOS Devices

Zooming and Scrolling through Web Pages

Sharing Links

Working with eMail

Setting up Accounts

Account Preferences

Composing and Receiving Mail

Mail Attachments

Dictation Function

Working with the Calendar 

Creating Calendars and Events

Sharing Calendars

Viewing Calendars in a Different Format

Syncing Calendars

Working with Contacts 

Creating and Editing Contacts

Creating Groups

Sharing Contacts

Working with Documents

Type, Select, Cut, Copy, Paste and Replace

Using iWorks 

Editing Word, Excel and PowerPoint Documents 

Accessing Files and Documents

Copying Files between your iOS Devices and Desktop Computers

Managing Files

Working with Photos and Images

Creating and Sorting Albums

Send and uploading Photos

Connecting to the Internet, or Bluetooth Devices

Through WiFi & Bluetooth Devices 

Through Servers

Browsing & Searching the Web Enterprise Networks

Personal Hotspots

Deployment

IOS Security

Deployment

Seamless Integration 

Mobile Device Management

Integrating into the Enterprise system

Mirroring Video and iOS Devices

Connecting to the correct Internet Server

Setting up Screen Mirroring in the Control Center

Print Using AirPrint 

Using AirPrint with Desktops and iOS Devices

Troubleshooting AirPrint

Security

Customize Personal Security Settings

Locating a Lost iOS Device

Touch ID and Passcodes

Two-Factor Authentication

Searching Privately on the Internet

Finding and Installing Apps

The App Store 

Emptying the Trash

Apps for Business

Troubleshooting

Restarting and Rebooting the iOS Application Crashes

Reinstalling an App

Connectivity Issues

Resetting the iOS Device
 

Battery Issues

Rebooting the iPad
 

Tricks & Tips

Working more Efficiently 

Hidden Keystrokes and Functions

 

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