Hands-on Training Courses

Diana Weynand, award-winning editor, author and distinguished educator, leads our team of Apple certified trainers and authors offering courses in Final Cut Pro around the country and at our Apple Training Center, located in Los Angeles. We also offer the Apple Certification exam right after each of our Apple courses. So, take your own bite of the Apple and become an Apple Certified Pro and see yourself listed on Apple’s website and use their Certified Pro logo on your business card and other marketing material. Learn More about Certification. To Enroll visit this page, and to view price list click here.

Getting Started with Mac

This class provides a comprehensive overview of macOS, complete with insider tips for getting the most out of the operating system. The course shows how to configure system preferences, personalize the interface, and master gestures, as well as achieve fluency with applications such as Mail, iCal, and Preview.

1 day - $595.00

This course is taught by an expert Apple Certified Instructor.

Prerequisites:

No prerequisites are required.

Course Outline

Meet the Operation System
The User Interface
User Preferences
The Menus and Menu Paths
The Toolbar
Scroll Bars
The Sidebar
The Go Menu, Utilities Folder
The Clipboard

Launch Applications
The Finder
The Launchpad and Mission Control

Finder Essentials
The Desktop
Quick Look
Different Viewing Options
Creating an Archive
Customizing your Finder

The Desktop
Customize your Toolbar
Organizing your Desktop
Labeling and Tagging your Documents and Folders
Creating Smart Folders

The Dock
Opening Applications from the Dock
Dock Preferences and Customizing your Dock
Choosing which Applications appear in the Dock
Accessing Folder content using Stacks

Your Home Folder
Moving, Copying and Deleting Files
Emptying the Trash

Switching Between Applications
Showing and Hiding Applications
Closing Documents vs. Quitting Applications

Using Continuity - macOS and iOS
Interfacing with your Mac and your Apple mobile devices
Messages and answering your iPhone

Windows
Closing and Minimizing
Placing documents in the Dock

The Keyboard
Control, Option (Alt) and Command Keys Keyboard Shortcuts
The Dictation Function

Gestures and Voice
Mouse and Hand Gestures
Using Text-to-Speech

Searches
Finding Files and documents
Advanced Spotlight Searches

Widgets & Notifications
The Dashboard
Enabling and Viewing Widgets
Enabling and Viewing Notifications

Troubleshooting

macOS Integration

Companies are increasingly integrating Mac computers into Windows or other standards-based network environments. This one day macOS Integration Basics course examines how to best use Macs in an organization that predominantly functions with a Microsoft Windows operating system and Windows Servers. This course is also ideal for users who need to replace a Windows computer with a Mac and for IT professionals who support Mac users.

Note: This course can be custom designed to fit the needs of any company, no matter how large or small or how complex their Mac integration needs are.

1 day - $595.00

This course is taught by an expert Apple Certified Instructor.

Prerequisites:

Basic knowledge of a Mac or PC computer and computer peripherals are required.

Course Outline

Directory Services
Connecting a Mac to a Directory Server
Using Network Accounts

File Sharing
Connecting to File Servers
Turning on Personal File Sharing

Email, Contacts, and Calendars
Managing Internet Accounts Preferences
Connecting to an Exchange Server
Connecting Mail to Non-Windows Servers
Adding Accounts in Mail, Contacts, and Calendars

Security
Built-in Security Features
Creating Strong Passwords
Using Two-factor Authentication
Setting a Firmware Password
Locking a Mac Screen
Creating User Accounts
Disabling Automatic Login

Protecting Start-up Disk Files
Ensuring that the Apps you Download are Safe
Providing Network Security

Printing
Connecting to a Local Printer
Setting up a Wireless Printer
Sharing your Printer
Setting up a Printer Shared by a Mac and a PC via SMB or CIFS
Setting up an IP Printer
Specifying Printer Features
Printing from a Network Printer

Instant Messaging
iMessage
Jabber
Configuring Messages
Adding Accounts
Chatting on a local network with Bonjour

Moving and Backing Up Content
Moving Content
Backing up Data with Time Machine
Running Windows on a Mac
Running Windows Natively or Virtually
Using Office
Using Cross-platform Apps
Using Cross-platform Files

Support and Help Desk Deployment

During this popular day-long iOS Workshop, attendees acquire a thorough understanding of the iOS operating system. This course is designed for those who want to learn more about their iOS devices and also for those who work in challenging business environments. It is an important training course for personnel, such as help desk staff who are responsible for supporting other iOS users. Additionally, this workshop is a great way to Onboard new hires, establish a high degree of functionality from the get-go, and avoid the pitfalls of assumptions and pre-learned poor practices.

1 day - $595.00

This course is taught by an expert Apple Certified Instructor.

Prerequisites:

Basic knowledge of a Mac and iOS device is required.

Course Outline

Setting Up the iOS Device
ID Set Up
Navigating the iOS Interface
Launching and Running Apple Apps
Changing Screen Orientation
Notifications
Locking Rotation
Using Siri
Using the Camera
Multi-tasking
Search Functions

Settings
General Settings
Parameters
Setting up Passcodes
Setting up the Notification Center and Control Panels
Do Not Disturb Functions
Location Services
iCloud – and Synching your iOS Device
Airplane Mode
Customizing your Settings
Accessibility, Text Size, Voice Control
Storage & iCloud Usage
Updating Software
Creating Folders for your Apps

Multi-Touch Gestures
Tap, Touch and Hold
Drag, Flick, Swipe Pinch, Rotate, and Shake Using Two Hands

Switching Between Applications
Learning to use Apple Applications, Safari, Mail, Calendar, Notes, etc.
Showing, Hiding and Quitting Applications
iOS Search Functions
Sharing Files, Messages, Photos, etc.

Working with a Safari or other Web Browser
Configuring the Browser
Creating and Saving Bookmarks
Saving Webpages to the iOS Devices
Zooming and Scrolling through Web Pages
Sharing Links

Working with Mail
Setting up Accounts
Account Preferences
Composing and Receiving Mail
Mail Attachments
Dictation Function

Working with the Calendar
Creating Calendars and Events
Sharing Calendars
Viewing Calendars in a Different Format
Syncing Calendars

Working with Documents
Type, Select, Cut, Copy, Paste and Replace
Using iWorks
Editing Word, Excel and PowerPoint Documents
Accessing Files and Documents
Copying Files between your iOS Devices and Desktop Computers
Managing Files

Working with Photos and Images
Creating and Sorting Albums
Send and uploading Photos

Connecting to the Internet, or Bluetooth Devices
Through WiFi & Bluetooth Devices
Through Servers
Browsing & Searching the Web Enterprise Networks
Personal Hotspots

Deployment
IOS Security
Deployment
Seamless Integration
Mobile Device Management
Integrating into the Enterprise system

Mirroring Video and iOS Devices
Connecting to the correct Internet Server
Setting up Screen Mirroring in the Control Center

Print Using AirPrint
Using AirPrint with Desktops and iOS Devices
Troubleshooting AirPrint  Security

Security
Customize Personal Security Settings
Locating a Lost iOS Device
Touch ID and Passcodes
Two-Factor Authentication
Searching Privately on the Internet

Finding and Installing Apps
The App Store
Emptying the Trash
Apps for Business

Troubleshooting
Restarting and Rebooting the iOS Application Crashes
Reinstalling an App
Connectivity Issues

Resetting the iOS Device
Battery Issues
Rebooting the iPad

Tricks & Tips
Working more Efficiently
Hidden Keystrokes and Functions

Apple Deployment Essentials

This two-day iOS/Apple Deployment Essentials course provides attendees with all of the necessary skills and tools needed to successfully deploy iOS and macOS devices. Knowledge is built upon interactive discussions and hands-on exercises that focus on the configuration, management, and supervision of all devices. Each participant’s skill level is tested and reinforced by working through numerous informative real-world scenarios.

2 days - $1,295.00

This course is taught by an expert Apple Certified Instructor.

Prerequisites:

Basic understanding of a macOS and iOS are required.

Course Outline

The Role of MDM, VPP, and DEP
How to successfully deploy iOS devices
Identify and respond to challenges when deploying and managing devices without MDM

Apple IDs
Learn what an Apple ID is and identify when it’s needed

Security
How security is relevant in the context of a given deployment scenario
Design and implement a deployment solution for a given scenario

DEP Devices
Configure DEP registered devices for Over-the-Air Enrollment
Configure and manage settings, apps, and content on user-owned and company-owned devices

Manual Configerations

Explore the challenges and inconsistencies when manually configuring multiple devices.
Creating Configuration profiles using Apple Configurator to view and edit a configuration profile.
Learn how profiles ensure consistency across multiple devices

Manage Settings
The iOS MDM protocol
How a MDM solution is used to configure and manage devices over-the-air with consistency and accountability

Apps and Content
Introduction and definition of VPP
Assign apps and content to their user and then configure and test managed 'open in' functionality

Company-Owned (Personalized and Shared)
Configure settings to enable Over-the-Air Enrollment and supervision and learn how users can personalize company-owned devices.
Configure and test shared device scenarios and how Apps and content are distributed to the devices

Workshop
Real-world deployment scenarios
Design a deployment that meets your scenario’s needs

iPad for Business

This one-day workshop gives participants a thorough understanding of the iPad and the iOS operating system.This course is designed for both those who want to learn more about their iPads, those who work in business environments and who want to integrate the iPad into their existing company’s infrastructure.

1 day - $595.00

This course is taught by an expert Apple Certified Instructor.

Prerequisites:

Basic understanding of a Mac Computer or iOS Device is required.

Course Outline

Setting Up the iPad
iPad Essentials
Home Screen
Launching and Running Apps
Changing Screen Orientation
Locking Rotation
Using the Camera

Settings
General Settings Parameters Passcode
Setting up Notifications
Location Services
iCloud – and synching your iPad
Other Applications Settings

Multi-Touch Gestures
Tap, Touch and Hold
Drag, Flick ad Swipe Pinch, Rotate and Shake Using Two Hands

Switching Between Applications
Using the Apple Applications, Safari, Mail, Calendar, etc.
Showing and Hiding Applications
Closing Documents vs. Quitting Applications

Working with Documents
Type, Select, Cut, Copy, Paste and Replace
Using iWorks (if required)
Editing Word, Excel and PowerPoint Documents
Accessing Files and Documents
Copying files between your iPad and your Computer

Connecting to the Internet or Bluetooth Devices
Through Wi-‐Fi & Bluetooth Devices
Through Servers
Browsing & Searching the Web Enterprise Networks

The iPad in Business
IOS Security
Deployment
Seamless Integration
Mobile Device Management

The iPad at Home (if required)
Music
Photos & Video
Reading with iBooks and Newsstand
Facetime
Messages
Other Apple Applications

Mirroring Video

Print Using AirPrint

Syncing your iPad

Find My iPad

Finding and Installing Apps
The App Store
Other Resources

Hands-on Training Courses

Apple Deployment Essentials

2 days - $1,295.00

This course is taught by an expert Apple Certified Instructor.

Prerequisites:

Basic understanding of a macOS and iOS are required.

Course Outline

The Role of MDM, VPP, and DEP How to successfully deploy iOS devicesIdentify and respond to challenges when deploying and managing devices without MDM

Apple IDsLearn what an Apple ID is and identify when it’s needed

SecurityHow security is relevant in the context of a given deployment scenarioDesign and implement a deployment solution for a given scenario

DEP DevicesConfigure DEP registered devices for Over-the-Air EnrollmentConfigure and manage settings, apps, and content on user-owned and company-owned devices

Manual Configerations

Explore the challenges and inconsistencies when manually configuring multiple devices.Creating Configuration profiles using Apple Configurator to view and edit a configuration profile. Learn how profiles ensure consistency across multiple devices

Manage SettingsThe iOS MDM protocol How a MDM solution is used to configure and manage devices over-the-air with consistency and accountability

Apps and ContentIntroduction and definition of VPP Assign apps and content to their user and then configure and test managed 'open in' functionality

Company-Owned (Personalized and Shared)Configure settings to enable Over-the-Air Enrollment and supervision and learn how users can personalize company-owned devices.Configure and test shared device scenarios and how Apps and content are distributed to the devices

WorkshopReal-world deployment scenariosDesign a deployment that meets your scenario’s needs

The Role of MDM, VPP, and DEP
How to successfully deploy iOS devices
Identify and respond to challenges when deploying and managing devices without MDM

Apple IDs
Learn what an Apple ID is and identify when it’s needed

Security
How security is relevant in the context of a given deployment scenario
Design and implement a deployment solution for a given scenario

DEP Devices
Configure DEP registered devices for Over-the-Air Enrollment
Configure and manage settings, apps, and content on user-owned and company-owned devices

Explore the challenges and inconsistencies when manually configuring multiple devices.
Creating Configuration profiles using Apple Configurator to view and edit a configuration profile.
Learn how profiles ensure consistency across multiple devices

Manage Settings
The iOS MDM protocol
How a MDM solution is used to configure and manage devices over-the-air with consistency and accountability

Apps and Content
Introduction and definition of VPP
Assign apps and content to their user and then configure and test managed 'open in' functionality

Company-Owned (Personalized and Shared)
Configure settings to enable Over-the-Air Enrollment and supervision and learn how users can personalize company-owned devices.
Configure and test shared device scenarios and how Apps and content are distributed to the devices

Workshop
Real-world deployment scenarios
Design a deployment that meets your scenario’s needs